Matthew
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Update: Thank you for fixing the connection issue between Blueair and Google Home! Can confirm everything is working as expected. Brilliant. Original Review: The filters themselves are great, however recently all three of mine go offline on the Google Home app and cannot be interacted with. You have you manually add the service again to Google Home in order for them to come online again, but then they'll shortly go offline. Repeat 🔁. I hope this can be fixed.
Hello and thank you for your valuable feedback. We have recently identified the issue with Gogle home and the issue has been fixed! Please try re-linking your device to the Google Home service. If you still have any concerns please reach out to support at info@blueair.com
yoshionem 2077
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Still have trouble with Google Assistant integration but getting better. The app itself is great and has become more stable. Edit: They responded to my review letting me know they fixed the issues I was facing with Google Assistant. I did what they asked and reconnected blue air to the Google Home app and everything is working great now. Blue Air continues to improve as a company and a product every step of the way.
Hello and thank you for your valuable feedback. We have recently identified the issue with Gogle home and the issue has been fixed! Please try re-linking your device to the Google Home service. If you still have any concerns please reach out to support at info@blueair.com
John Thomas
I've been using Blueair Classic for a number of years. We typically just use the daily schedule to control the fan speed on the larger unit. However, in the last several months the unit did its own thing. Randomly speeding up or slowing down on its own. Now when I open the app, my unit usually shows "offline" even though its connected to wifi. After going through the troubleshooting steps, and reloading the app, the only anserw we came up with was to turn off Wi-Fi and control it manually.
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